WHO IT'S FOR

if you want the people you hired to get back to focusing on making you money and not busy work, this is for you.

THE PROBLEM

you started a business to do work you're good at.

instead, you spend half your time on work you hate.

answering phones when you're supposed to be on a job. chasing payments when you should be closing deals. following up on leads you forgot about because you were busy doing the actual work.

you're not bad at business. you're drowning in admin.

the worst part?

you know it's costing you money.

every call that goes to voicemail. every lead that goes cold. every quote that never gets followed up.

you're not losing because you're not good enough. you're losing because you can't be everywhere at once.

THIS IS FOR YOU IF

you're good at what you do — but you're drowning in everything else

you didn't start a business to answer phones and send reminder texts. you started it because you're great at the work. but the business keeps pulling you away from the work.

you have a real business (5-50 employees, $500K+ revenue)

you've got customers. you've got a team. you've got revenue. what you don't have is the admin capacity to match.

(we can work with larger businesses too — but past ~100 employees, you start hitting enterprise complexity that often requires different solutions)

you know you're losing money to missed calls and forgotten follow-ups

you've done the math (or at least felt the pain). calls go to voicemail. leads go cold. quotes never get followed up. it's costing you.

you're tracking everything on disorganized spreadsheets and it's not working

you know you need a system. you've tried to build one yourself. it's a mess. things fall through the cracks constantly.

you've tried hiring for admin roles and it hasn't worked

either you can't find anyone reliable, or they quit as soon as you train them, or they're good but they can't work 24/7 or answer phones while they're doing other tasks.

good help is hard to find. and the help you find doesn't want to do the boring repetitive stuff.

you want to grow without hiring more admin staff

more customers should mean more revenue, not more overhead. you want to scale the business without scaling the headcount.

you're ready to hire an employee that handles the rest

not a tool. not software. an employee — one that works 24/7, never quits, never needs to be retrained, and handles the admin so your people can do real work.

INDUSTRIES WE SERVE

Service Trades

plumbers, electricians, HVAC, landscaping, pest control, cleaning

you're out on jobs all day. your phone is ringing. something's gotta give.

your watchstander answers every call, books appointments, sends reminders, follows up on quotes, and chases payments — while you're actually working.

Contractors & Construction

general contractors, remodelers, specialty trades, builders

multiple projects. multiple subs. multiple headaches.

your watchstander coordinates scheduling, sends client updates, tracks permits, collects lien waivers, and keeps documentation organized.

Home Services

garage doors, windows, roofing, flooring, appliance repair

high call volume. fast-moving schedule. customers who expect instant response.

your watchstander never misses a call, responds to leads immediately, and keeps your schedule full.

Professional Services

law firms, accounting, real estate, consulting

client communication. intake. follow-up. documentation.

your watchstander handles the admin side so you can focus on the work that actually requires your expertise.

Auto Shops & Repair

mechanics, body shops, tire shops, specialty repair

high diagnostic complexity. customers who need answers fast. lots of make/model/symptom intake.

your watchstander qualifies leads properly, schedules appointments, sends service reminders, and follows up on estimates.

Other Service Businesses

photography, pet services, salons, fitness studios, property management

if you have customers, appointments, and follow-ups — your watchstander can help.

SIGNS YOU'RE READY

✓ calls go to voicemail more than you'd like to admit

you're not ignoring them on purpose. you're just busy.

✓ you've sent quotes that never got followed up

not because you didn't care. because you got busy and forgot.

✓ you have unpaid invoices you haven't chased

you know they owe you money. you just haven't had time to send reminders.

✓ you spend too much time playing phone tag and asking follow-up questions

customer emails "my engine won't start." you respond asking for make, model, and symptoms. they reply two hours later. you ask another question. by the time you have what you need, it's been a day and they've called three other shops.

✓ your "system" is sticky notes and mental reminders

it works... until it doesn't. and then a customer falls through the cracks.

✓ you've tried hiring admin help and it hasn't stuck

turnover, unreliability, or just not enough hours to cover everything.

✓ you feel like you're working in the business, not on it

you started this to build something. instead, you're just keeping it running.

THIS PROBABLY ISN'T FOR YOU IF

you're a solo operator just getting started

if you're doing everything yourself and barely have customers yet, you probably need marketing and sales before automation. come back when you're drowning in admin — that's when we can help.

you want $99/month set-it-and-forget-it

if you want cheap software you plug in once and never think about again — that exists. it'll have issues. you'll get frustrated. you'll go back to doing things the way you were.

this isn't that.

this is a custom-built employee with ongoing support. when something's not working, we fix it. when your business changes, we adjust. that costs more than $99/month — and it actually works.

you don't have real customer volume yet

if you're getting 5 calls a week, you don't need a 24/7 AI receptionist. you need to answer your phone. once you're getting 5+ calls a day — we should talk.

you're not willing to invest in setup

this isn't plug-and-play software. it's a custom-built employee trained on your business. that requires investment upfront — in time to set it up properly, and money to build it right.

THE RIGHT FIT

we work best with businesses that:

• have 5-50 employees (larger is possible, smaller usually means focus on growth first)
• do $500K-$5M in revenue (enough volume to make automation worthwhile)
• are service-based (trades, contractors, home services, local businesses)
• have real customer volume to manage
• are ready to invest in solving the problem properly

"service-based" is broad on purpose.

if your business involves customers, appointments, quotes, invoices, and follow-ups — you're probably a fit. plumbers, electricians, contractors, auto shops, landscapers, photographers, property managers, consultants — the specific industry matters less than the operational pattern.

if you're not sure, schedule a call. 30 minutes and we'll know.

if that sounds like you:

~ Cooper